Shipping policy

Shipping Policy – Art of Being You

Art of Being You ships itsprint-on-demandproducts in alignment with our print-on-demand provider rates according to the country and region of purchase.In the event, that it is a product provided directly from Art of Being You separate rates will be provided at checkout. 

Delivery times for print-on-demand are determined by the production location, the degree of customisation (ifit is aprint-on-demand product) and the location for customer delivery. 

In our selection of print-on-demandproviderswe aim to provide the most efficient, fast delivery of high-quality quality products and services. 

Delivery 

When will I get my order? 

Usually, it takes 3–7 days to fulfil an order, after which it’s shipped out. The shipping time depends on your location but can be estimated as follows: 

  • USA: 3–4 business days
  • Europe: 6–8 business days
  • Australia: 2–14 business days
  • Japan: 4–8 business days
  • Worldwide: 10–20 business days 

Where will my order ship from?

We work with an on-demand order fulfilment company with facilities worldwide! 

Will I be charged customs for my order?

An additional customs and tax fee can occur on international orders. This fee is not in our control.

and is assessed by your local customs office. Customs policies vary widely for every country so

please check with your local customs office directly to see if they apply duties and taxes to your

purchases.

 

My order should be here by now, but I still don't have it. What should I do? 

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office if they have your package
  • Stop by your neighbours in case the courier left the package with them - If the shipping address was correct, and the package wasn't left at the post office or at your neighbour’s, get in touch with us at  hello@artofbeingyou.com.au with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost. 

 

Orders 

How are your products made? 

We work with a print-on-demand drop shipper. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently!

How do I track my order? 

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at hello@artofbeingyou.com.au. 

I received a wrong/damaged product, what should I do? 

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you

quickly, please email us at  hello@artofbeingyou.com.au within a week’s time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

 

Returns 

Our return policy. 

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at hello@artofbeingyou.com.au

 

Refunds 

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at [insert your support email here] with photos of wrong/damaged items and we’ll sort that out for you.

 

Can I exchange an item for a different size/color? 

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. 

Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at hello@artofbeingyou.com.au within a week of receiving your order. Include your order number and photos of the mislabelled item, and we’ll send you a new one, or issue a refund! 

Return Policy

Please see our return policy located in the footer of our website www.artofbeingyoushop.com